Susan Leys
CONSULTANT, COACH, AUTHOR, & TRAINER
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COACHING AND CONSULTING FOR THE HEALTHCARE Professionals and Teams Who Care For All of Us
(In Addition To the Patients and Families We serve)
LIFE IS SHORT; WE HAVE WORK TO DO.
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MY STORY
Susan Leys is a consultant and coach who supports the healthcare professionals and teams who care for all of us.

Her passion for serving others stems from a family legacy deeply rooted in the art of caring and service to others. Susan holds a BA in Psychology from the University of Massachusetts at Dartmouth and an M.Ed. and CAGS in Counseling Psychology from Springfield College. Additionally, she has earned two graduate certificates, one in The Business of Medicine from Johns Hopkins University and another in High-Performance Leadership from Cornell University.
As a John Maxwell Certified Coach, Trainer, and Speaker, Susan brings top-notch knowledge and experience to help your team or company thrive. She offers workshops, seminars, keynote speaking, and coaching, utilizing John Maxwell's proven leadership methods to facilitate personal and professional growth.

Throughout her healthcare career, Susan has coached and trained hundreds of healthcare professionals and teams, focusing on vital areas such as communication, collaboration across levels of care, stress management and burnout, patient experience, trauma, and addiction. For Susan, this work never feels like work because of the tremendous reward it brings. She understands the power of compassionate care and has witnessed its transformative impact on patients and families in fast-paced healthcare environments.

Susan remains inspired by the strength and authenticity she observes in patients and families during their most challenging moments. She finds their resilience remarkable and is honored to be a witness to their journeys and ability to navigate life's obstacles.
Continuing to empower individuals and families, Susan develops and facilitates coaching, online courses, and navigational programs. She aims to equip them with the knowledge and tools necessary to overcome life's challenges and navigate their paths forward. Susan is excited to support you on your journey toward living your life to the fullest and becoming a successful caregiver, professional, and leader.

To contact Susan and discover how she can assist you, visit her website at www.SusanLeys.com.
COACHING AND CONSULTING FOR THE HEALTHCARE PROFESSIONALS AND TEAMS WHO CARE FOR ALL OF US
SUSAN LEYS HAS SPENT OVER 25 YEARS HELPING PATIENTS, FAMILIES, AND CLINICAL HEALTHCARE TEAMS NAVIGATE SOME OF THEIR MOST DIFFICULT CHALLENGES IN FAST-PACED HEALTHCARE AREAS

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FIND THE COACHING SERVICES OR BOOKS THAT ARE RIGHT FOR YOU
Books have the power to transform our lives with the education and insight they provide. By tapping into our knowledge and insight based on the experiences we have had, we can unlock new levels of inspiration and purpose.
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COurses
SUCCESS STORIES
I had the opportunity to work with Susan A. Leys when she was responsible for training and debriefing our clinical team in our Emergency Department. Her training and coaching skills are excellent and she has a keen ability to present information succinctly and compassionately. Her slides were also always well designed and easy to understand.

Also, Susan always took the time she needed to answer our questions or listen to any of the concerns we had about patient and staff safety in our Emergency Department (which was one of the busiest in Maryland). I would recommend her highly if you are looking for someone to coach & train your team.
Diane C.
E.D. Support Coordinator
I had the privilege of working with Susan as a member of a work team to assess and develop a program to support our Acute Care Hospitals in team and skill building for the prevention and management of aggressive behavior.

We had a productive work team in developing the program and with Susan as our lead to instruct and facilitate a provocative, insightful program to train teams in managing this population. It was my pleasure to work with her. She is a very empathetic and supportive practitioner in behavioral health. My knowledge and capacity to provide support to this population increased due to the work we completed together.

Amber L.
Director of Learning Technologies
It was my pleasure to work with Susan during her time at our hospital. I interfaced with her on a regular basis with various patients on the medical units. Her skill as a psychiatric specialty coordinator proved invaluable in assessing various patients as well as directing the Case Management staff toward resources and best discharge options.

Her skills in debriefing difficult situations were amazing- such an incredible calm, caring manner and strong knowledge base.

Ginny M.
Retired Nurse Case Manager
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